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SERVICES

A true Saigon Concierge at your finger tips

Quarter Master specializes in the care of locals and expats alike: whether affluent individuals, relocating newcomers, dual-income families, small to large business owners, or first-time Vietnam arrivals, our mission is to make your life easier.

We provide exclusive access and service from our extensive database of procured goods & services curated from hundreds of interviews and 1st hand accounts with celebrities, business persons, industry experts, and trendy locals.

Our dedicated team of professionals are ready to deliver countless experiences and services around the city that you never knew could elevate your daily life.  We will act like your own team of personal assistants.  There is never a task too difficult.  Simply message us and your requests will be fulfilled with peace of mind.

No Place Like Home

We understand maintaining your home is a priority and it can take time and effort. It’s not always easy to find reliable contractors and service providers, so let us take it off your hands. We have carefully curated our database of experts to ensure your home receives the treatment it needs without the stress.

Something Special

Your procurement needs are safe with us.  Quarter Master will source whatever you seek at the best price, highest quality, or value for money. We will handle every step of the way to ensure that special purchase is delivered to your doorstep.

Making Memories

A surprise anniversary, birthday party, luxury event or a private function in the comfort of your own home or at the best venues the city has to offer.  The perfect event needs perfect planning. Let our creative team design, impress, and execute your next event to make memories that last forever.

Creating Experiences

Quarter Master has a deep local reach with insights from our connections throughout Vietnam. Visit our home base Saigon and experience a plethora of entertainment and dining hotspots, staycations, or unique activities hidden from plain sight.  Looking for the best priced hotels and resorts? We’ve got you covered.

Quality Care

At Quarter Master we understand the need of having trusted quality care for our loved ones. Our focus is on making the process of searching and hiring personal care hassle free.  We specialize in nannies, caregivers, drivers, maids, private chefs, and general hourly staff.

Everyday Assistance

Not enough hours in a day for yourself? Need assistance in running errands, shopping or buying groceries? We can help. If you are a small business owner or startup that needs support with all the time-consuming tasks, let us assist you so you can focus on what matters most.

  • Trang Đặng

    I highly recommend QM’s amazing service. The team is professional, always responsive, friendly and incredibly helpful with all of my requests. From getting packages that are stuck in customs (which seriously is such a huge headache when I had to deal with this myself before), getting certain paperwork done, finding and procuring high quality champagne and literally anything I need, even custom made gifts, I couldn’t have done this without them – and most importantly, their service saves me so much time and stress. Thank you so much QM!

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  • Binh Tran

    Their concierge service is worth every penny. The value you get from their service goes far beyond the dollar amount paid for membership. The staff has gone above and beyond to promptly and thoroughly execute on every task requested of them. And they have done so with a level of care and professionalism that has consistently exceeded our expectations.
    QM has become an indispensable service for our family and has been essential in helping us navigate the complexities of living in a foreign country. Language barriers and ignorance about institutional, bureaucratic, and commercial processes here in Vietnam have occasionally made it difficult for us to complete seemingly simple tasks.
    Fortunately, no task is too small for QM. They have assisted us in locating missing packages, shipping packages, obtaining necessary visas and licenses, exchanging money (in specific denominations), and procuring a variety of goods at a moment’s notice – from everyday household items to difficult-to-find imported goods.
    Their team has gone out of their way to find not only a suitable option for each of our requests but has instead spent the time and energy to find the best possible solutions for every situation. They always offer a variety of options to choose from, taking into consideration price, quality, and value.
    My wife once requested 100M of green Christmas string lights (needed immediately) which proved to be difficult to find in Saigon on short notice. When the procurement seemed unlikely, the QM staff meticulously hand-wrapped the entire 100M of Christmas lights in the perfect shade of green to complement our tree, again going out of their way to find a solution.
    They have helped us translate documents and clarify confusing information, navigate processes and regulations, and are always there to lend a helping hand in any situation. They have been our eyes and ears in Vietnam, providing invaluable knowledge, expertise, and assistance whenever we need them. QM has made our lives easier, reduced our level of stress, and freed up time in our lives so we can focus on more important matters. QM is everything that you want in a concierge service and we will continue to be loyal customers.
    I’d also like to give a shout out to Thao Lam and commend her for her level of care and professionalism. She is an indispensable asset to the company.
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  • Vincent Gosselin

    I found Quarter Master to be an invaluable partner to optimise my own schedule. The peace of mind to get both personal errands or business tasks sorted out is priceless. QM’s team is sharp and professional—highly recommended.

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  • Erik Davis

    Would highly recommend QuarterMaster. Fast reply, great services and attention to detail. Had been using them before and during the lockdown – always convenient to be able to text a phone number whenever I need something done and not need to worry about it.

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  • Ralainarivo Stephanie

    Amazing experience with Quarter Master, one of a kind concierge service in Saigon.
    Looked for a limited edition sewing machine, instead of taking the time to go through all the ordering, payment tangles and delivery issues – all I did was to make one call to John’s team with the picture and everything was sorted out.
    I would recommend anyone to reach out to them, as they say you can buy time, and yes you can, this way, definitely
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  • Victoria Le

    Thanks to Quarter Master, I was able to find a dog trainer, a chicken drumstick pillow, an Alice In Wonderland costume in under 2 days. As you can see, Quarter Master can take care of anything and everything.
    When there is an urgent matter I need to take care of, I know who to call. The service is unbelievably fast and Anh Tommy and chi Thao really put your matters in their own hands to get you the best offer. Thank you QM!!
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  • Jameel Somji

    A HUGE thank you to our trusted Quarter Master Team (our family). Without your support and guidance, we would not have been able to pull off our last minute trip for our baby to see his grandparents for the first time in Canada.
    During the lockdown, QM assisted us in getting an emergency passport and exit visa for my 1 year old son within 2 weeks. That’s a very difficult ask to complete without a lockdown. Here’s how they helped:
    -Arranging a passport photo to be taken of my son
    -Translating a Vietnamese birth certificate into English and getting it notarized
    -Working with Vietnamese immigration office to issue an exit visa (last minute)
    -Filling out the application and the multitude of forms to get the exit visa
    -Working with my HR department to get additional documents needed for the exit visa.
    -Arranging PCR covid tests
    -Arranging private transportation to and from the airport, Canadian consulate, covid test location in D2.
    -Pick up and delivery of exit visa when grab delivery wasn’t and bike was not available.
    -Plus much much much much more!!!
    They are fast, transparent, very creative, professional, reliable, friendly and excellent communicators in both Vietnamese and English.
    When you ask for help, they provide multiple options to choose from and work with you to find the option that works best for you.
    We recommend QM with all our heart!
    We have been using QM for almost one year now and we cannot live without them
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YOUR HOME IS NOT MERELY AN ASSET, IT IS AN HEIRLOOM WE PRESERVE FOR GENERATIONS, AND YOUR LIFE DESERVES TO BECOME SIMPLER BY THE DAY.

A BETTER LIFE LIMITED LIABILITY COMPANY